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Welcome

Privacy Policy

Privacy Policy

1. Introduction
Stonesecret.hk (hereinafter referred to as the "Online Store" or "We") deeply values the importance of personal data and strictly complies with the provisions of the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance (Chapter 486). This Privacy Policy aims to explain how we collect, use, store, and protect your personal data, as well as the rights you are entitled to. By using the services of the Online Store, you consent to the contents of this Privacy Policy.

2. Purposes of Data Collection
We collect your personal data for the following explicit purposes:

  • Providing and completing transactions: Processing your orders, payments, deliveries, and returns.

  • Customer service and communication: Responding to your inquiries, providing order status updates, and necessary service notifications.

  • Improving services and experience: Analyzing website usage (e.g., page views), conducting market research to optimize our products, services, and website functionality.

  • Promotions and marketing: Sending you direct marketing information, such as product details, promotional offers, and newsletters, with your consent.

  • Fulfilling legal obligations: Complying with applicable laws, regulations, or requests from government authorities.

3. Categories of Personal Data Collected
The personal data we may collect includes:

  • Identification data: Such as name, gender, and age range.

  • Contact details: Such as phone number, email address, and delivery address.

  • Transaction data: Such as order records, payment information (credit card numbers, PayPal accounts, etc.), and product preferences.

  • Technical and usage data: Such as IP address, browser type, access time, cookie data, and device information (collected through log files).

  • Other data: Additional information voluntarily provided by you through customer service or surveys.

4. Use and Sharing of Personal Data

  • Principles of use: Your personal data will only be used for the purposes stated at the time of collection or directly related purposes. We will not use your data for new purposes without obtaining your "prescribed consent."

  • Data sharing: We will never sell, trade, or rent your personal data to third parties for marketing purposes. We only share data with third parties under the following circumstances:

    • Service providers: Third parties necessary to complete services, such as logistics companies, payment gateways, and IT system support providers. We require them to comply with confidentiality obligations and implement appropriate security measures through contracts.

    • Legal requirements: As required by laws, regulations, or requests from government authorities and law enforcement agencies.

    • Within the group: With your consent, we may share data with our affiliated companies for direct marketing purposes.

    • Cross-border transfers: If required for service provision, your personal data may be transferred to regions outside Hong Kong. We will ensure that the receiving region provides protection measures comparable to those in Hong Kong or safeguard your data through contractual arrangements.

5. Cookies and Tracking Technologies

  • Purpose of use: This website uses cookies and similar technologies to enhance user experience, remember your preferences, analyze website traffic and trends (generating statistical reports), and deliver relevant advertisements (with your consent).

  • Your choices: You can refuse or manage cookies by adjusting your browser settings. Please note that this may affect the functionality of certain parts of the website, such as the inability to remember login status or shopping cart contents.

6. Data Security and Retention

  • Security measures: We adopt industry-standard technical (e.g., encryption), administrative, and physical measures to protect your personal data from unauthorized access, processing, deletion, loss, or use. Only authorized personnel can access your personal data.

  • Data retention: We will retain your personal data for a reasonable period after fulfilling the collection purposes to meet legal, tax, and audit requirements. After this period, we will securely dispose of or anonymize the data in accordance with our internal policies.

7. Your Rights
Under the Personal Data (Privacy) Ordinance, you have the right to:

  • Access data: Request confirmation of whether we hold your personal data and obtain a copy.

  • Correct data: Request corrections to any inaccurate personal data.

  • Withdraw consent: Withdraw your consent for the use of personal data for direct marketing at any time.

  • Delete data: Request the deletion of your personal data under appropriate circumstances.
    To exercise any of the above rights, please email our Data Protection Officer in writing at: stonesecret.hk@gmail.com. We may charge a reasonable fee for processing access requests and may refuse certain requests as permitted by law.

8. Policy Revisions
We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business developments. Any significant revisions will be published in the latest version on a prominent section of this website. Please review it periodically.

9. Contact Us
If you have any questions, comments, or complaints regarding this Privacy Policy or our personal data handling practices, please contact us via: